Patient and Practice Information 

Re: Coronavirus

 

Due to the coronavirus situation Coatbridge Family Dental Care, along with all dental practices, is closed for routine dentistry. Our phone lines are still available for advice and assistance. The process for this is as follows:

  • If you have an existing appointment for routine care you should have received a phone call or text message to cancel this. When normal service resumes, we will be contacting patients to reschedule these appointments. 
  • If you wish to make a routine appointment, we are unable to do this currently. Information regarding a resumption of normal service will be available on Facebook and on our website www.coatbridgedentist.com.
  • If you are having pain, experiencing bleeding or have a swelling please contact the practice on 01236 421103 for advice. 
  • Should we require to see you, you will be given a time to attend. You should attend ALONE and when you arrive phone the practice. A team member will then come and greet you to let you in to the practice. 
  • To maximise social distancing, should there be another patient currently in the practice when you arrive we will ask you to remain outside or in your car until the other patient has left the practice.
  • For plan patients please see a copy of the email sent out below

We hope you understand the need for these measures to be put in place. They are in line with national guidelines and are in place to provide a safe environment for patients and staff as well as to help comply with the government advice to socially distance. 

For updates and information please follow www.facebook.com/coatbridgedentist

Coatbridge Family Dental Care Membership Plan Patients Email:
Due to the government restrictions which have been put in place all routine care is currently suspended, therefore if you have an upcoming appointment you will soon receive a message to confirm cancellation of the appointment if you have not already done so. At the current time we do not have a timeframe on re-opening, therefore we are not making new appointments.
We are currently working on contingencies to increase the availability of hygiene and examination appointments upon our return to ensure that we can catch back up with all routine appointments that are missed during the closure. I can therefore reassure you that all membership plan patients will receive their full entitlement of 2 oral health checks as well as 2 or 4 hygienist visits, depending upon which plan you are on within the 12 month period.
These are unprecidented times affecting every aspect of our lives and the measures that have been put in place are not taken lightly. The aim is to maximise both patient and staff safety as well as to support the government measures to maximise social distancing and help to reduce the spread of this virus.
Should you have any concerns about any aspect of your ongoing care or active treatment, or wish to make any changes to your membership plan, I would be grateful if you contact the practice and I will be more than happy to discuss this with you.
The latest updates and details of when we will be returning to normal service can be found on our Facebook page: www.facebook.com/coatbridgedentist or on the practice website: www.coatbridgedentist.com.
Wishing you and your family all the best at this difficult time.

Kind regards,

Keith and the team at Coatbridge Family Dental Care